One form, one desk, two working days for routine matters.
Every message reaches Salem Abdelhamid at the Port Said desk. Salem handles subscription and routine correspondence directly; loan-specific enquiries are routed to the appropriate editor; correction submissions and dispute notifications go to Layla Mursi as the lender-museum liaison; data-service requests go to Marwan Saidy. Office hours Tuesday, Wednesday and Saturday from 10:00 to 14:00 Cairo time.
Send a message.
Mark the topic accurately — it determines who reads the message and how quickly the reply comes. Routine subscription queries are usually resolved in one round; data-service requests involve a written quote followed by separate booking; correction submissions involve a documentary verification that may take three to seven working days.
By post — the printed annual digest.
Institutional subscribers may add the printed annual digest at €30 plus postage. The digest is a perfect-bound volume consolidating the year's twelve monthly bulletins, the four quarterly dispute-watch updates, the corrections log, the methodology document and the transparency note — approximately three hundred and twenty pages. Print run is five hundred copies, sent each February to subscribers who have requested it. Postage is €5 within Egypt, €11 to Europe and North Africa, €18 elsewhere.
If you reached us by mistake.
If you were looking for the Tahrir Egyptian Museum's ticket office, the Grand Egyptian Museum's loan-enquiry desk, a museum-shop or a cultural-property advocacy organisation, you are at the wrong door. The watch is an independent documentary record. We do not sell tickets, do not arrange museum loans, do not advocate for any specific repatriation outcome and do not handle membership for any cultural organisation. We will reply politely to anything within our actual scope.
Response-time commitments by topic.
Routine subscription queries are typically answered within one working day. Loan-specific scholarly questions take two to three working days because they involve the appropriate editor's review. Correction submissions take three to seven working days because the desk verifies the corrected reading against the underlying source streams. Custom roster extracts take ten to fifteen working days because the editor must structure the extract, run the database query, and write the accompanying methodology note. Editorial consultations are scheduled within ten working days of the booking. Press enquiries are prioritised when a deadline is named in the message; Hossam typically replies within two working days for press matters.